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Refunds Policy

Our return policy lasts 30 days. If 30 days have gone by since receipt of your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 
If you need help using our device, please reach out to our support team and we will be glad to assist you. Our FAQs as well as our video training materials will help you use the device to its full potential. 
In a rare case of an item being defective, we will replace your item free of charge after defect is confirmed by our support team.
Please do not send the items back to us without our approval. Our company reserves the right to reject any unauthorized returns. 

Customer is able to cancel their order 24 hours from placing it before order is shipped out for a full refund no questions asked. Please email to cancel within the time period.

After we receive your return - unused and in its original packaging - we will process a refund within 3-5 business days. 
Our company reserves the right to reject any return that does not meet the above conditions such as signs of use or damage.